The people and support behind your move

Meet Your Client Support Team

Personal guidance. Thoughtful support. Clear communication.

When you work with Samantha Johnson, you have a real estate advisor guiding your decisions and a support team helping the details come together. Get to know the roles that support your experience from the first conversation through closing.

01 / CLIENT CARE

Client Care Specialist

Your connection throughout the process

Our Client Care Specialist helps you stay connected and informed by assisting with appointment scheduling, sharing updates, and directing questions to the right person. Working closely with Samantha, this role helps keep communication organized so you know what comes next and who to contact.

02 / CONTRACT TO CLOSE

Transaction Coordinator

Keeping the details moving toward closing

Once you are under contract, our Transaction Coordinator helps organize documents, track important deadlines, and coordinate with your lender, title company, and other transaction partners. From inspection scheduling to settlement preparations, this role supports the details while Samantha continues to guide your negotiations and decisions.

03 / HOME TOURS

Showing Partner

Helping you explore your next home

Our Showing Partner is a licensed real estate professional who works closely with Samantha to help you tour homes that fit your priorities. They coordinate property access, accompany you on tours, and share your feedback with Samantha to help refine your search. After your financing and buyer consultation are complete, this additional support provides more flexibility as you explore your options.

AI generated portrait representing Tianna Brooks, our AI Digital Assistant
AI Digital Assistant

Tianna Brooks

A convenient connection to your next step

Tianna is Samantha’s AI digital assistant, helping you make an initial connection and stay engaged as you explore buying or selling. She gathers information about your goals, assists with follow up, and helps connect you with Samantha for personalized guidance.

Tianna adds a convenient point of contact, with Samantha providing the expertise and advice behind your real estate decisions.

Tianna’s portrait is an AI generated representation of our digital assistant.

No pressure, just expertise.

Let’s talk about your goals and the support you need for your next move.

Connect with Samantha
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Samantha Johnson

| The Melanin Team | Keller Williams Preferred Properties

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